Chandler's Summer Youth Musical
Answers to Frequently Asked Questions
You are about to embark upon a wonderful adventure for both your child and your family! For those of you new to this process, the adventure can be a bit confusing or overwhelming at times, and we hope the information in this document will help orient you. If you still have questions or concerns, please feel free to email us.
Why does Chandler charge a registration fee for this experience?
The registration fee is just too much for our family.
Please speak to us! We are able to offer scholarship assistance, and have opportunities for a greater level of parent involvement that will reduce the registration fee, as well.
So, if you charge registration fees, why do we also need to purchase tickets and help with food and refreshment sales?
It's hard to believe, but the costs of mounting a fully-staged musical come to more than $30,000! Royalties and script rental, directors' and musicians' fees, advertising, printing, sets, props and costumes, technical support, t-shirts, custodial expenses and general overhead all add up quickly. Income from ticket sales and intermission food sales not only helps to defray production expenses, it helps to subsidize programming throughout the year and ongoing maintenance and restoration of this wonderful historic Music Hall.
Why are families asked to contribute time to this production?
The schedule is confusing!
The schedule is posted on our website and on facebook in non public areas. Please reach out if you need help figuring it out or determining if your child is part of a particular scene. As always you can email youthmusical@chandler-arts.org.
Are the kids required to stay at Chandler/On-Location all day?
This is something each family needs to work out with their own child(ren) on an individual basis. Kids are welcome to stay even when their presence is not required, but elementary students must be accompanied by a parent or responsible adult when not in rehearsal. While they are at Chandler and not participating in a particular rehearsal, we require behavior that is respectful to other students and adults, as well as to our 110-year-old building! If behavior issues arise, the directors reserve the right to take away this privilege. The kids take great pleasure in watching this production unfold, and we welcome their presence, as well as your presence throughout the day.
What about going “out of Chandler” or "off location" for a break?
Again, this is something each family needs to address individually. Most older kids have the freedom to leave Chandler during their breaks, and many walk downtown for lunch or ice cream. We do our best to stress that even when they are away from Chandler, they are representing the production. They are expected to represent us well! Older students may not drive other students without permission.
Getting my child to and from Chandler is a huge commitment and difficult with my job.
Many families come with established carpools. Others find that these relationships evolve and ease the demands of carpooling every morning and evening. We can always use the parent email list, facebook or the bulletin board to try to find help for you.
What about getting tickets?
In-house ticket sales are offered to cast and crew and their families before tickets go on sale to the general public. We are unable to hold tickets without payment. We are happy to accept cash, checks, or a credit card. Please note that tickets are non-refundable. They may be exchanged for another performance if the tickets are returned 48 hours in advance and if seating is available for the desired performance. Box office hours are 12-5 PM Tuesday through Fridays during the musical rehearsal weeks. For weekend performances, the box office will open 1.5 hours before showtime.
I’ve signed up to usher; do I still need to purchase a ticket for that performance?
It's over and now we're experiencing withdrawal!